FAQs

Frequently Asked Questions (FAQs)

How long does shipping take?

Orders are processed within 2–5 business days. Shipping times vary based on your location and the shipping method selected at checkout. Once your order ships, you will receive tracking details when available.

Do you offer plus-size options?

Yes! BFC Curvy & Chic proudly offers both plus-size and regular-size styles. We focus on size-inclusive fashion designed to flatter and celebrate every curve.

What is your return policy?

We accept returns on eligible items within 14 days of delivery unless marked as final sale. Clearance items are final sale and cannot be returned or exchanged. Items must be unworn, unused, and in original condition with tags attached.

Can I exchange an item?

Yes, exchanges are available for eligible items, including size exchanges when possible. If an exchange is not available, the item may still be returned for a refund provided it meets all return conditions. We recommend contacting us as soon as possible since inventory moves quickly.

Are handbags returnable?

Handmade handbags may vary slightly in appearance due to their unique nature and may not be eligible for return. Please review the product description for specific details before purchasing.

How do I contact customer support?

You can reach us anytime by emailing support@bfccurvychic.com. We aim to respond within 24–48 business hours.

Can I cancel or change my order after placing it?

Orders can only be changed or canceled before they are processed for shipping. Please contact us as soon as possible if you need assistance.

Do you offer local pickup?

At this time, we do not offer local pickup. All orders are shipped directly to the address provided at checkout.

Are your items true to size?

We provide sizing information on each product page to help you choose the best fit. If you are unsure, feel free to contact us before purchasing for guidance.

Do you restock sold-out items?

Some styles may be restocked based on availability. Follow us on social media or subscribe to our email list for restock updates and new arrivals.